Bad custormer Service
Sunday, 27 October, 2019
On Tuesday, 22 Oct 2019 I received a call from no *** @ 10:29 (Specsavers Centurion Upper Level) to inform me there is sunglasses for collection for Ms. X. On Sunday, 27 Oct 2019 we went to this store to find out there is no sunglasses. The gentleman said it is with Lower Level, Lower Level doesn't know.
Why are your staff calling us with this information if there is no sunglasses? And who was calling us? This was wasting our time, we had to drive to Centurion Mall for this. Not impress.
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Spec-Savers SA's replyOfficial
28 Oct 2019, 10:08Dear Lourens,
Thank you for taking the time in bringing your matter to our attention. We have received your matter via our Facebook platform as well as via e-mail. Our representative has stepped in and is attending to your matter.
Thank You & Kind Regards
Spec-Savers Team
Thank you for taking the time in bringing your matter to our attention. We have received your matter via our Facebook platform as well as via e-mail. Our representative has stepped in and is attending to your matter.
Thank You & Kind Regards
Spec-Savers Team
Spec-Savers SA's reply28 Oct 2019, 10:08
Official
Dear Lourens,
Thank you for taking the time in bringing your matter to our attention. We have received your matter via our Facebook platform as well as via e-mail. Our representative has stepped in and is attending to your matter.
Thank You & Kind Regards
Spec-Savers Team
Thank you for taking the time in bringing your matter to our attention. We have received your matter via our Facebook platform as well as via e-mail. Our representative has stepped in and is attending to your matter.
Thank You & Kind Regards
Spec-Savers Team