NM
Ntsikelelo M
1 reviews | Active since Jul 2023
26 Jul 2023, 18:46
Bad customer service
My name is Ernest I went to century city spec saver to fix my spectacle s that were broken and I had a bad experience with the lady over the counter she was so rude and tell me it’s not her problem while I have insurance for my set that I ve paid R6200 I would like this to be taken further she has no customer car and both of them had attitude please help
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Spec-Savers SA's replyOfficial
27 Jul 2023, 08:38Dear Ntsikelelo.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply27 Jul 2023, 08:38
Official
Dear Ntsikelelo.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
Thank you and Kind regards
The Spec-Savers Team