BAD ATTITUDE. TERRIBLE SERVICE AND *******S

I went to Spec savers on Monday the 29/02/2016 and did an eyetest, Pertuna confimed that the medical aid will only pay from Friday the 04/03/2016 and we agreed that I would contact the medical aid alternatively do it after then. I called Pertuna on Thursday and she confirmed that she will get back to me. Friday I called again as I did not hear anything from her. She confirmed that I could come friday afternoon before 5 as I just need to choose glasses. On friday I chose the glasses I wanted on the \so called Special\" buy one and get a free pair of prescription sunglassess. Only to find that I have to pay in an extra R468per lense for the bigger sunglasses and an extra R298 per lense because it curves slightly & she did not obtain auth from the medical aid either. On Saturday the 05/03/2015 I decided to go to the Key west Spec Savers for a 2nd opinion only to find that there is no such thing as paying for a bigger lense and you only pay for the curve if its like the cycling glasses. I called Pertuna to cancel it and send my script to the Key west branch however she blatantly refused and had several excuses. SPECSAVERS CLEAR WATER ARE *******S. A BIG THANK YOU TO SPECSAVERS KEY WEST"