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Sannie T

1 reviews | Active since Nov 2013

17 Apr 2024, 19:33

Awesome service received from Dr Aiden, The Glen Spec-Savers

The overall service at Spec-Savers The Glen Branch is absolutely Amazing. The atmosphere is warm, the staff there are welcoming and very friendly.

The main reason for my review is the Outstanding, Excellent, Awesome, Excellent and Professional Service received from the Optometrist, Dr Aiden. He has made my experience worthwhile.

I did my eye test, fetched my prescription glasses on the 13th. I felt they were not okay, he tested me again and advised that I use the glasses so to get used to the new lenses. Today I went back there as my right eye is ****** red. He examined me and wow, first of all, he put me at ease as I was really panicking and very anxious of the blood in my eye without any cause (me thinking it was because of my new glasses). The manner in which he explained this blood eye condition was really good as he explained the cause and that it is really not a big problem to worry about. He went an extra mile of adjusting my glasses. His patience and love for people humbled me so much. DR Aiden, you are simply Amazing. Thank you for you heartwarming assistance.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply18 Apr 2024, 11:37
Official
Dear Sannie. 

 Thanks for the taking the time to share your experience with us!! Your compliment is both encouraging and valuable to us when we hear that the store has exemplified the experience and extra effort that every Spec-Savers customer deserves. We look forward to being of service to you for many years to come and we will be sure to pass this on to the team at Spec-Savers  Thank You and Kind regards The Spec- Savers Team