JV
Juan-Pierre Venter

1 reviews | Active since Mar 2010

15 Jul 2016, 14:27

Awesome Service

<p>Dear Specsavers</p> <p>I'd like to compliment two of your employees, Yolandie and Danielle for the excellent service they provided me today.</p> <p>I have always been pleased with the service I receive at your branch. However both Yolandie and Danielle's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.</p> <p>Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Specsavers Lakeside Mall for years to come.</p> <p>Sincerely</p> <p> </p>

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Replies (2)
Spec-Savers SA
Spec-Savers SA's reply18 Jul 2016, 06:32
Official

Dear Juan-Pierre

We will definitely share this with Yolandie, Danielle as well as the store! Thank you for the kind words and sharing your experience with us. You must have a fantastic week :)

Thank You & Kind Regards

The Spec-Savers Team

JV
Juan-Pierre Venter's update01 Jun 2017, 16:49
Reviewer Update

Good Day

I am really disappointed with Specsavers, although their service was awesome, their product is not, i paid a big price for my spectacles and it broke several times, the lenses kept on popping out of the frame resulting in broken lenses, I ended up going back to my old optometrist for a new pair of spectacles. I would not go back to Specsavers ever again. This happened before and I thought I will give it one more chance, I was wrong!