qA
quanita A

1 reviews | Active since Oct 2015

05 Oct 2015, 15:45

Angels are out there

I had an appointment for my daughter at spec-savers,she is 8yrs old.There was a misunderstanding with an amount I had to pay. I was to return as my sister was going to use her account. After we left my phone froze,I called them to say I will be back later the same afternoon. To be told I should collect her specs in7-10 days. He spoke his manager.and i will be getting the specs for my daughter.Shukr Allah Thank God. He did not know my financial status.Im a single mother of four trying to do my best. Its no walk in the park. But a Big Thank you to Spec-savers and all parties involved. There are truely Angels out there.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply15 Oct 2015, 16:25
Official
Hello quanitaadama,

Thank you so much for the wonderful compliment.

I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.

We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.

Thank you for sharing your positive experience with us.

Kind Regards

Miliswa Ntlanzi
Client Liaison Officer
Spec-Savers South Africa