**** ALERT!!!! WINTER PROMOTION!! YOU HAVE TO PAY OVER R1000 TO QUALIFY

Item: Spec-Savers SA
Rating: 1
Author: zama N

I never thought I would see the day where I receive such a bad service from this company. The manager in their Pinecrest branch is trying everything she can to ensure I don't get the service I came in for. Please do not rush to their store when there's a promotion running. You will end up not qualifying and be asked to pay R1000+ to actually qualify for the promotion. Now she is forcing me to pay for an eye test costing R620 for what? Submitting my claim for what when I am not receiving the promotion I came in for. This is a literal **** and you are selling this promotion on the basis of nonsense as one needs to eventually pay in order to receive it.

Utter nonsense and highly disgusted!!

Helpful (0)

Replies (3)

Spec-Savers SA's replyOfficial

27 Sept 2024, 14:27

Dear Zama.

We are sorry to hear that you are unhappy with the service rendered by our team at Spec-Savers Pinecrest. We have escalated your matter onto a Spec-Savers representative and you will be contacted.

Thank you and Kind regards
The Spec-Savers Team

Spec-Savers SA's reply27 Sept 2024, 14:27

Official

zama N's updateReviewer Update

01 Oct 2024, 15:49

I am still waiting for you representative to call till date!!!!

zama N's update01 Oct 2024, 15:49

Reviewer Update

I am still waiting for you representative to call till date!!!!

Spec-Savers SA's replyOfficial

03 Oct 2024, 16:04

Good day Zama.

We are following up and will ensure that you are contacted regarding this.

Warmest regards
The Spec-Savers Team

Spec-Savers SA's reply03 Oct 2024, 16:04

Official

Good day Zama.

We are following up and will ensure that you are contacted regarding this.

Warmest regards
The Spec-Savers Team