VM
Vuyolwethu M

1 reviews | Active since Feb 2024

07 Jun 2024, 19:38

****

Such a ****. I went to Specsavers for the winter promo they have that specifies the R1500 promo / discount on frame or lens enhancements. When I check my quote, I only received R1000 discount and not the full R1500 as per their advert. The lady that assisted me has been explaining is because of the plan I have but the terms and conditions of the promo do not state that a certain people get the full discount or not. If you tell yourself that you'll be getting the promo, dont even go to them. They will rob you

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply10 Jun 2024, 16:38
Official
 

Dear Vuyolwethu 
 
 Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
 
 Thank you and Kind regards
 The Spec-Savers Team