SM
Sarah M

1 reviews | Active since Aug 2020

04 Jul 2025, 11:03

****

i am furious about this shop , they keep on sensing me messages to say i owe them 33 000, and even want to hand me over , for money that i dont even know of , i went foran eye test and was ordered to get new pair of spectacles , but unfortunately medical aid could'nt cover the amount for the glasses of which i have paid out of my pocket cash close to R7000.00 , Paid half when they ordered the glasses and the rest when collecting my them now when call the asking them to email me the invoice so that i can submit to SARS, they are telling me they can issue the invoice because i have an outstanding amount . this is a day light ******* how come the gave me the glasses without settling the whole amount. This is bad service .

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply07 Jul 2025, 16:29
Official
Dear Sarah.
 We're truly sorry to hear about this upsetting experience; it’s certainly not the standard of service we aim to provide. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.

Warmest regards
The Spec-Savers Team