30dae plus vir n bril
Ons eerste afspraak met Specsavers Langeberg Mall was op 5 November. Ons moes op 15 November terug gaan om nog toetse te doen. Op 15 November het ons n foutiewelike kwotasie vir enkelvisie brille gekry, nadat ek navraag gedoen het, het hulle nog 3 dae geneem dus 18 November, om di kwotasie reg te maak.
Op 18 November het ons die deposito betaal wat op die reggestelde kwotasie was.
Dit is vandag 1 Desember en nog geen bril in sig ni.
My dogter skryf eksamen nou sonder n bril. Dit was juis di rede hoekom ons 1 November gegaan het vir di toets.
Is dit normaal van Specsavers om n maand te vat voor jy n bril kry?
Ook geen bewys dat ons di bedrag ge eft het of dat di bril wel bestel is ni.
Pateties!!!
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Spec-Savers SA's replyOfficial
01 Dec 2020, 08:13Dear Charnell
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Spec-Savers SA's reply01 Dec 2020, 08:13
Official
Dear Charnell
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office