2 & half months to get my glasses, Worst Horrible Service!

I have spent +R10 000 for my glasses in cash, went in for an eye test on 29 July 2020, got a quotation for everything to be done, the frame I wanted was not in stock but brought in my frame, bought for R2 250 online after saving and compromising, I gave them my frames for fitting on 3 Sep 2020, I got a call after ages to collect them on 18 Sep 2020

The test was done by a lady with Lightweight with black hair optometrist, the lenses were horrible I came to realize a wrong script was submitted to the Lab, wrong test information was written on the script hence I got wrong lenses done for my eyes I struggled for two weeks thinking I will adjust.

I brought back the glasses on Monday 28 Sep 2020, to say they are not right for my eyes and an Afrikaans lady with white hair did another test which came different from the initial test then glasses were taken back to the lab for corrective lenses.

After two weeks on the 14 Oct 2020 following up to see when it will be ready I was told the lab says they have to order the lenses from overseas it will take another two weeks to come in and collect, which was even worse as I was left with no option since I have paid full amount already.

28 Oct 2020 I called in to check again, I was told the lab cannot locate my glasses they're lost, I must send them the information about my frames so they can get me the same frame, 29 Oct received a call again to say they've located my glasses they will be ready for collection on Monday 2 Nov 2020 at Olivedale, on Monday 2 Nov the glasses were not there, only on 3 Nov 2020 at 4 pm I was called to collect them, it took plus two months to receive my glasses, what a horrible service! Disgusting.

More than 2 months to get my glasses! You gave me a cheap bottle of wine just to soothe me, what about my eyes, must I get blind while you have taken my hard earned money already?

I will never recommend or come back to you again!