Disgusting service

My mum was in excruciating pain and needed a tablet urgently so before going we called sparksport pharmacy to say we on our way and to please wait for us. We reached 10 minutes before closing and despite them knowing we on our way and it's urgent they closed the doors on our face after agreeing to wait for us. Very very dissapointed with this if it was a matter of life or death they wouldnt have cared either. Disgusting service