Disappointed customer

I really need innervation..... I took my car in for repair on the right rear door on March 2019 the car was fixed in a week and I was not happy at first with the work done the paint was uneven and the plastic holder of the window was broken. I sent it back and I was promised that it will be fixed and the plastic holder will be ordered. After a couple of weeks the paint started peeling off that is when I decided to escalate the matter to the manager who reassured me that my car will be fixed and the broken holder will be replaced with a new one. I got my car back but the broken holder was not replaced. I am still waiting and no one bothers to give me any sort of feedback. I am so disappointed the stuff is friendly but very *********** .