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Vean K

1 reviews | Active since Apr 2023

12 Apr 2023, 16:02

SPARK ATMs Masoet Ghalieb bad consultant

I'm a client to sparkatm I had challenges with their ATM I called them they told me that they dont have technicians to come check the ATM.I stopped pay they rental monthly and reversed their debits.It caught their attention and they claim I signed contract I must pay them for ATM that didn't work for 3months.We I asked why they dont fix the problem so we can continue the guy was very rude and racial so he ended by saying he is going to hand me over to their Attorneys which I said he is welcome.The thing is I have risked my shop for bombing to allow them in my place using my electricity for free for such business attitude.Watch is SparkAtm is not weath to have it better other ATMs.

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Replies (1)
Spark ATM Systems
Spark ATM Systems's reply23 May 2023, 13:40
Official
Dear Mr Kamanga,
 
We acknowledge your comments and wish to reiterate that all our customers are treated fairly, equally and respectfully. We appreciate you bringing your concerns to our attention and want to assure you that providing quality service and resolving any issues promptly is our utmost priority. 
 
We apologize for any inconvenience caused and are committed to improving our services to provide you with the best experience possible
 
Please feel free to contact us for any additional information you may require.
 
Landline: ***
Email: 
***
 
Yours sincerely,

NCR
South Africa