Yes

Shockingly bad service from your Kroonstad service provider. It seems like a family business because mom, dad and sons "work" there. Faults reported get ignored, or you get referred back to Telkom. Even after Telkom has tested the line 3x. Vox Kroonstad insisted its a Telkom fault. When I complained, after being sent up and down, phoning Telkom and then phoning Vox and sending whatsapps, Mr Boshoff from Vox Kroonstad threatened to suspend the service. I am 82 years old and deaf, this is my only means of communication.