Wrong Sweats and Spar say it's correct

I bought a bags of sweets at spar komatipoort When we opened the bag it wasn't what we bought. The bag had sour worms etc in it. I called the consumer for spar. I just received a call informing me that is correct. I have photos saying a different story. I even when to buy another bag of the same sweets. No problems. I can't tolerate sour things. My grandkids ate the sweets And spar didn't even think about the disappointment for us as buyers. Glenda from spar phoned me and said she was informed it's all fine.