CE
Clinton E

1 reviews | Active since Jul 2013

16 Apr 2016, 20:54

wrong pricing is the customers fault

I went to Quick Spar in Knysna 4x in one day and every time I had a problem with pricing the price i see on the shelf is not the same as the price at the till, i then called the manager in charge (Peter) and this old man has the audacity to tell me that I am wrong and his till is correct!!! i then took him to the shelf and showed him the price on the shelf and yet i am the idiot that cant read and his till is the price that i will pay after showing him 4 prices that was wrong (equating to the amount of about R100) he said to me there is nothing he can do about it i have to pay the price his till says, but he will be a bit lenient and give me R1.00 discount!!! really R1.00 after you have just basically ****** R100.00 from me im sorry this will not do it for me!!!<br> i am very sorry but i have taken photos of all these prices an i will be taking Spar (Peter) to court this is no way to treat a customer especially not a local (everyday) customer and i promise you i will have this advertised in the local newspapers as word of mouth is the best adverti*****t. and i will never support this store again.

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Replies (1)
SPAR
SPAR's reply18 Apr 2016, 10:03
Official
Hello Slinky1985,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za