Worst service in my life

After shopping at spar in bryanston I had jik that leaked all over my bag we drove to spar te refund it they did refunded me but the i ask the manager leon what about my kar? Then he treated me like a dog then i asked him what is his name he said leon and then i ask him what is your head office number... Then he gave me his branch number by saying head office number is on the slip and i phone that number to tell them what happed and i phone leon hy was trying to be funny