Worst ordering services

The worst delivery system, I have ever encountered. I'm still waiting for my refund I order on the 10th of March 2024 and they did not have some of the things I needed to be credited after complaining they said on the 10th of April the refund will take 7to 14 days that the refund reflects. Ita the 8 of May 2024 no refund and the person who communicated with me just ignores my emails and just replyed after I sent them an email again 7 to 14working days. Why is this such a mission impossible to refund a client or does spar have attitude to say if you snooze you loose so the money means nothing to them of clients