PZ
Pam Z

1 reviews | Active since Nov 2012

05 Feb 2016, 22:21

WORST customer service EVER

I was paying at SPAR Ridgeway on Friday 05.02.2016, and the teller was Sthembile, who did not greet me and was very grumpy, chewing a gum like it was her last chew, even when I stared she did not care, she uttered no word,did not greet, smile or anything, I kept quite and just stared how a young woman who is servicing clients could be serving clients and chewing a gum in such a disgusting manner, only after I quietly took a pen and wrote her name on a piece of paper she started smiling, I just ignored her. Just as I thought I was done with the shock of BAD service I have just received, it was not over for me, the Packer, Stellinah, who packed the boiling hot fried chips with tomatoes and mayonnaise, I then asked her to pack the fried chips separately, oh, you should have seen that look and and how she was throwing my groceries and when I got home 2 of the tomatoes were smashed. I only buy at Ridgeway, I don't know where they got these two, I was DISGUSTED with the service I got. I would not wish for anyone to be serviced by STELLINAH or STHEMBILE.

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Replies (1)
SPAR
SPAR's reply08 Feb 2016, 07:13
Official
Hello PHELADI.Z,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za