CB
Caron B
1 reviews | Active since Dec 2012
11 Jan 2016, 11:52
Weevils
On the 13th Of June 2015 I purchased 2 packets of sunflower seeds for Parrots from you .<br> When I got home and emptied them into my Parrot food bin, weevils started swarming out of the bucket.<br> (I had just purchased over R500 rands worth of Parrot from my Pet Shop.)<br> <br> I then sealed everything up and came back to the Spar, with the bucket of Parrot food, my invoice from the pet shop, my spar invoice and the sunflower seed packets.<br> <br> The manager assured me that he would contact the supplier, and someone would get back to me.<br> <br> Unacceptable service
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SPAR's replyOfficial
12 Jan 2016, 08:20Hello CaronB,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Best regards,
SPAR's reply12 Jan 2016, 08:20
Official
Hello CaronB,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
Best regards,