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Nicky R

1 reviews | Active since Jun 2009

07 Apr 2018, 19:07

Unacceptable store conditions while shopping

Retail Crossing continually blocks their wine aisle with boxes, preventing abled-bodied customers, and especially disabled customers from looking, let alone looking at the bottle for more info.

Together with this, I requested for a manager, with Sifiso arriving, but allowed another customer to pull him away whilst I was requesting assistance. Sifiso is NOT at management level, as he was ill-equipped to help me let alone telling the other rude customer to wait his turn. When I told him to wait his turn, he had the cheek to tell me that I must talk more decently to him, grabbing my shoulder and hurting me.

SuperSpar, you acted like a bunch of amateurs today, and putting another wrapping over my chicken doesnt resolve the issue of non-accessibility, which has been the same in my last 2 shops at your store.

Tell me to my face that you don't want me at your store, instead of making it impossible for me whilst I am there. So unpleasant to shop in your store!!!!!! Do the unpacking after the store closes, or before it opens? You will sell a lot more wine that way....its not rocket science!

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