JA
JEREMY A
1 reviews | Active since May 2009
05 May 2015, 20:00
told to **** off
I went into superspar Five ways mall Empangeni. The item is purchased scanned incorrectly at the till. I as a client am supposed to carry a bar scanner to guess spars prices. The item was marked R 41. 99. Scanned at till to be 79.99. Long story short, some short Indian dude came with me to the aisle. Insists that one item has two prices and the one I took was not the one. When asked where it was, he could not show me and then told me to **** off. Upon leaving, I told the cashier to tell him that he can **** off as I will not purchase from them, to which he rep****, same to you. What lovely customer service from *********** idiots.
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Replies (1)SPAR's replyOfficial
06 May 2015, 07:45Hello JERM,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
SPAR's reply06 May 2015, 07:45
Official
Hello JERM,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
