MvdW
Marc van der Walt

1 reviews | Active since Sept 2009

22 Jun 2015, 17:02

THEY RESPOND BUT THEY DO NOT RESOLVE THE PROBLEM

So what does 'I will escalate this' mean exactly?<br> <br> It means you have responded to the complaint but actually do NOTHING about it. There, responded now move on to the next complaint. Makes Spar look good. That's all that matters. Pathetic.

0
Replies (1)
SPAR
SPAR's reply23 Jun 2015, 07:18
Official
Hello Marcrijn,

Thank you for your email and for this feedback. You will be contacted shortly to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za