1 reviews | Active since May 2011
The increased price on goods far exceeds inflation
I am a pensioner on a State pension and spend all my pension monies on food at this store. On Saturday mornings they sell boerewors rolls and as a treat I normally purchase one of theese. The price was consistently R15.00. Without consideration for their dustomers SPAR increased the price to R18.00, this is still not expensive but it represents an increase of 20%.<br> My concern is that with the price of food today how do they justify a 20% increase on food items. I find the store management very arrogant and any complaints lodged is handled with a rude remark or sneer. I have complained about various items to Management and their answer to me is \iff you don't like it shop elsrwhere". I don't believe this is the way to conduct business when dealing with the public. On another occasion I asked them to cash R80.00 on my debit card and their answer was that they couldn't help me"
Thanks for your email and for bringing this to our attention, please may I have your contact details and we will be taking this up with the store for investigation, and within a maximum of 7 working days we will contact you to resolve this matter
Yours Faithfully
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za
Thanks for your email and for bringing this to our attention, please may I have your contact details and we will be taking this up with the store for investigation, and within a maximum of 7 working days we will contact you to resolve this matter
Yours Faithfully
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za
