The Acres Spar- Disgusting Service!

I normally go to The Acres Spar in Port Elizabeth to buy their daily meal. 60% of the time I go they always keep me waiting saying that their rice is not ready yet. On 27th May I went to buy the daily meal and they said I should wait for the rice. I waited, 15 minutes later I was told that no they still have to cook the rice. If they had told me not to wait right from the start I wouldn't have waited 15 minutes of my lunch on a queue where I wouldn't be helped. If I ever set my foot at a Spar again... Only God knows!