TERRIBLE SERVICE ON BAD PRODUCTS-MELLERWARE FOOD PROCESSOR - SPAR GOOD LIVING HOME KLOOF VILLAGE

<p>I BOUGHT A BRAND NEW 3 IN 1 BLENDER FROM SPAR GOOD LIVING HOME STORE IN KLOOF VILLAGE MALL. R799 - 23RD DECEMBER 2016</p> <p>I GIVE THE GIFT TO MY WIFE AND FIND NO BLADES AND ITS DEAD , NOT SWITCHING ON AT ALL.</p> <p>CALL THE SPAR CUSTOMER CARE, LOG CALL IN DECEMBER, CALL AGAIN 15 DAYS LATER AS NO RESPONSE , CALL AGAIN AND EVENTUALLY GET AN EMAIL FROM THE SUPPLIERS .</p> <p>I WAS TOLD TO BRING THE R799 ITEM TO THEIR OFFICES IN EDENVALE (100KM ROUND TRIP) FOR THEM TO ASSESS.</p> <p>I REQUESTED THAT THE SEND A REP TO ME IN RANDBURG TO SWOP OUT THE DOA HALF SUPP**** ITEM AND I RECEIVED THE RESPONSE BELOW.</p> <p> </p> <p>""</p> <p>Beverley Arendse<br /> Jan 27 <br /> <br /> <br /> <br />to me, Janeen<br /><br />Good morning Mark</p> <p> </p> <p>Personally i don’t think there is anything wrong with the product, possibly the product was not assembled properly.</p> <p>( I AM AN ENGINEER AND AN IT SPECIALIST ENGINEER, MABYE THE PLUGGING IN OF A BLENDER IS TO COMPLEX FOR MY BRAIN??)</p> <p>This unit has got one motor in order for the product to work both jugs will have to be assembled onto the product.</p> <p>Follow setup instructions as per the attached.</p> <p>Please identify the missing parts you require from the attached.</p> <p>Please be so kind as to forward your proof of purchase and postal details as we will send you the missing blades.</p> <p> </p> <p>Kind regards<br />Beverley Arendse<br />Service Department - Assist Manager</p> <p> </p> <p>THIS WAS THE LAST CORRESPONDENCE FROM THE SUPPLIER AND OR SPAR?????</p> <p>I WOULD RATHER GIVE THE R799 TO A CHARITY THEN EVER SUPPORT A SPAR OR A MELLERWARE PRODUCT AGAIN. SHOVE YOUR HYPOCRITICAL SARCASTIC SERVICE AND **** AFTER SALES SERVICE WHERE IT IS ALREADY IS ...DOWN THE ****PER.</p> <p> </p> <p> </p>