Terrible experience at Spar Westwood

Treatment at spar westwood by shop assistant and manager was appalling to say the least.The shop assistant just minutes after i walked in with my trolley and shopping bag inside the trolley she came running behind me went to my trolley asking what i have in my bag.Her tone was so high as if im deaf,and when i asked her what is it that she saw that the security did not see she was loud and rude and when i asked her to speak softly as there was no need to shout she rolled her eyes.i asked fir the manager and she walked away,she just said sorry and upon me going to the security he also just wanted me to quickly let it go and i asked for the manager,who was even worse than the shop assistant he did not bother to greet and ask what the problem was as i was explaining he just shrugeed his shoulders and walked away.For a manager to behave in that manner he should work behind closed doors and not with customer.He was rude and could not care less. There is nothing wrong with checking a customers bag the approach is another issue.They need to be properly trained for such and not treat us so bad as paying customers.