1 reviews | Active since Jan 2017

11 Jan 2017, 21:04

Terrible customer service

<p>I bought 2 steaks on 10/01/2017. Expiry date: 12/01/2017. Decided to use it today 11/01/2017. It smelled bad and started to go blue. Phoned and they advised to swop it and the manager took the bad steaks and told us to go choose any steak and he will swop it for us. When choosing out the meat there was not much too choose from and we cut that i bought originally. We took the cheapest steak on the shelf. When we finished the transaction we were told to pay the difference. Causing more inconvenience on behalf of us as the client. Not only did we get the cut we want, we had to use our own petrol on behalf of their mistake. And then they want us to pay the difference for their mistake. The manager on duty just smiled and were very arrogant and non chalant attitude Now as i see it, it is just them making more money, supplying bad quality meat, having customer return it and have to buy more expensive meat. Saying they are not like other places when telling him other places will replace it no extra charge. Totally disgusted.</p>

0
Replies (0)