Taking disappointment to the next level

<p>I've been going to the Spar in the Cape Quarter on a regular basis for 2 years now. I go to the gym in the morning and then I swing past the Spar to pick up lunch... or at least attempt. There's always something missing or wrong... no boiled eggs, no roast veg, no this, no that. I complain and a week or two later they get it right, but then something else is missing.</p> <p> </p> <p>This morning my lunch was burnt by the guy behind the counter, because he was trying (unsuccessfully) to multi-task. And when I told him that I did not want burnt lunch he looked at me like I was insane and in even greater shock and horror when I told him that he could leave it. </p> <p> </p> <p>No manager was in sight I'm fed up with having to complain.</p> <p> </p> <p>I attempted 4 times to call to speak to a manager. The first time the phone was put down on me, 2 times it just rang, the 4th time someone answered, but when I asked to speak to a manager he sounded confused and didn't know where a manager was.</p> <p> </p> <p>I don't want Spar to fix anything... because something else will break again. I just want to say that they lost a loyal customer. I'd rather walk across the street to the little Pick 'n Pay at the garage... at least they'll be able to help me with lunch.</p>