1 reviews | Active since Mar 2014
Swiping of bank cards
I am of the opinion that Superspar West Park should just close their doors for good as they are really do give the Spar franchise brand a bad name.<br> <br> If they do not sell gone off meat, fruit or vegetables, they cannot sell to me a bread because they do not accept the swiping of your bank card under a certain amount. I do not carry cash as my purse was ****** from me in the past and I lost a lot of money and I was also ****** at an ATM once. Spar is one of the most expensive supermarkets which is suppose to sell high quality goods, but not West Park Superspar. Their quality is questionable and apparently they cannot afford to pay the fee to their bank for a service I also pay to my bank for unlimited card swipes. I think it is pathetic that a big super mark group cannot afford to pay these fees for their customers satisfaction, being also said that Spar is the most expensive super mark group in South Africa.<br> <br> The previous time I complaint about Spar on Hello Peter I got a very poor apology they could just as well not apologise at all. I hope they rot like their food and quality customer care in hell.
Thank you for bringing the difficulty you experience in paying cash for sales under the minimum amount the store permits. We will address this with the owner of the store. It is disappointing that you feel our apology was poor on your previous complaint but assure you it was heartfelt.
Yours sincerely
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for bringing the difficulty you experience in paying cash for sales under the minimum amount the store permits. We will address this with the owner of the store. It is disappointing that you feel our apology was poor on your previous complaint but assure you it was heartfelt.
Yours sincerely
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
