Supervisor with ZERO people skills!

The shocking way I was dealt with by MOLLY at Cedar Spar, Bothasig:<br> <br> After a year, I have accumulated over 15000 points (fifteen thousand Rands spent) We only had 1 card, there were times my husband and I go to the store when the other has the card and then do not earn points for shopping<br> <br> January I requested a SECOND CARD FOR THE SAME ACCOUNT. I was told they can give me a second card as long as I give a different cell number to the one recorded on the first card. I did so and my husband and I have been using our cards since then<br> <br> Decided to get my voucher for the points today and at the counter was issued with useless voucher of R14. When explaining that the card I have is supposed to be linked to my original account and that I know there are over 15000 points on the account, I was treated very badly by Molly the supervisor. She rolled her eyes at me, turned her back on me while I was talking to her and kept telling me I am wrong!<br> <br> Much friendlier person, Janice helped and after my husband sent a photo of the card he has she printed my voucher.<br> <br> Why is Molly a supervisor? She's RUDE, SARCASTIC and Spar should be EMBARRASSED to have her as an ambassador for the brand!<br>