SUPERSPAR Zevenwacht Mall, worst customer service treatment (SHOP is NO GO)

This is the worse experience that a customer can ever imagine. Its just give you an indication that there is no loyalty towards a customer but that the shop is more worried about taking money when they are at fault and yet not take full responsibility.

I was buying a A4 Slip on Cover, the price in front of me showed that the item is R9,99. When I get at the till I explained it to them and I even told the guy in the shop not to remove it. When we went back to verify the price was removed from it however luckily the guy did show it to the other lady. I explain it to the till operator that the price indicated for this item showed R9.99, she informed the floor leader I am not sure what her title is. The floor leader phoned her supervisor. The supervisor by the name of Mr. Philemon gave me a very lame excuse explaining to the floor leader what the reason was for the print to be like that. Which got nothing to do with me.

To cut a long storie short, never in my life did I have experience an issue when the price is wrong in front of the item where I need to pay half of the original price. I will never ever support this shop ever again. I will inform all the people I know about this poor management service.

For your job you need to have a passion for what your are doing. You dealing with customers and not animals, this is the way I feel how I was treated tonight at 19H07 SPAR Zevenwacht Mall.

This shop is a disgrace...Unacceptable. It is not about paying less for the item but acknowledgement of a mistake then take proper responsibility of it.

I will rather inform all my friends and family to rather spend they hard earned cash at shops where you get respected and feel welcome as a customer.