PG
Pieter G

1 reviews | Active since Nov 2015

17 Nov 2015, 11:18

Super Spar Sonstraal Heights overcharge customers

I am a regular customer at the mentioned Spar. It has come to my attention that the pricing on the shelves doesn't always compare with the price charged at the tills. For instance, I would by milk marked R17,99 on the shelf and the till will charge R19.99. I bought Tullamore Dew yesterday. It was marked R229,99 on the shelf but I was charged R234,99. The staff always claim that it's an administrative mistake but it seems very odd that the mistakes are 100% of the time made to the advantage of Spar. Items will never be cheaper at the till than it is marked on the shelves. Since the price difference are usually only R2 to R5 the people don't bother to complain. It is my opinion that this regular trend is purposeful and, henceforth, **********. <br> <br> I recently bought 3 lambs from the same Spar. I spoke to the manager, Brent, who ensured me that he only buys A2 lamb, and, based on his comments, I chose the Spar for the purchase of the 3 lambs. The one lamb I use for my self was very tough and very fat. It was surely not A2 lamb. I will never buy lamb from this Spar again.

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Replies (1)
SPAR
SPAR's reply18 Nov 2015, 07:42
Official
Hello PieterGiliomee,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za