Stinking/ Bad smelling Chicken

Good day

Sunday morning, 17 February 2019, I sent my son to the shop to purchase a whole chicken. When he got home and I want to prepare the chicken for lunch, it had a bad smell.

I immediately asked him for a slip and he said that he di not take the slip at the cashier but he will be able to identify her when he goes back to the shop. I asked him to take back the chicken and ask back the money. He went back to the shop and straight to the cashier where she called the manager on duty (African lady). She gave back the money but never apologised to my son for selling chicken that was stinking/off.

I would think this is the duty of a manager to apologise to a client for selling a stinking/bad/off product. This could have resulted in health problems if was consumed. This event has given me a whole new perspective of how Spar Robertson treats its clients and of how important the well-being of its clients mean to them.

She did not show any pity to what has happened. This is not the correct behavior and certainly not a good example to a child. I am extremely unhappy to how she dealt with this event.