Still waiting for response

SUPPLIER'S RESPONSE Spar Time and Date 09:02:23 | Thu 10 Mar 16<br> Hello Wynand6006,<br> <br> Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.<br> <br> Glenda Turpin <br> Customer Care Advisor<br> Telephone ***<br> [URL Removed]<br> <br> Its been a lot longer than 7 days and I'm still waiting...