kR
kathy R

1 reviews | Active since Dec 2015

06 Apr 2016, 18:25

Starwood Spar - Bad Attitude

Visited the local Spar today (06/04) and a cashier in the '10 items or less till was very rude. Unfortunately, I do not know her name but she was the second last cashier in the row. <br> <br> Spar rewards are discounted upon entry of a cell number that one is signed up for. Told the cashier and she entered by cell number incorrect a few times. She spoke in Zulu to her friend whilst clicking her tongue, she was upset/annoyed. <br> <br> I then asked her where would I get a rewards card and she did not respond. Maybe she was having a bad day, whatever the reason maybe, I have never had trouble with other Spar cashiers before. <br> <br> Perhaps brief the staff on the Spar rewards program and customer service? Did not have a pleasant experience.

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Replies (1)
SPAR
SPAR's reply07 Apr 2016, 07:38
Official
Hello Reddy123,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za