SL
Sanita L

1 reviews | Active since Sept 2018

25 Mar 2020, 03:54

SPAR St Lucia - Law offenders

It's unacceptable that a chain stor that markets themselves as reliable and "always there for you" can go against not only the National law of the country but also their own return policy.

To make things worse the manager 'Ken' and I think the owner is such rude and uninformed individuals who by the way refused to give me the contact details of Spar head office.

In terms of s16 of the CPA, if a consumer has bought goods they have a period of 5 days after receiving/ purchasing the goods, the consumer can: return the goods, cancel the entire contract without penalty, and. receive a full refund.

As a result I will not and recommend that people do not support such a company who obviously don't care about their customers.

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