Spar rotten fruit

Complaint Regarding Rotten and Poor-Quality Fruit TO WHOM IT MAY CONCERN I hereby wish to express my disappointment regarding the poor and rotten fruit that I purchased from SPAR. As you can see, I am a 63-year-old pensioner without a motor vehicle, and unfortunately I have to make use of SPAR’s online shopping and delivery services. The papayas I ordered arrived rock-hard and extremely cold, as if they had been taken directly from a freezer or a very cold refrigerator. Neither of the two papayas ever ripened. Instead, they became rotten and mouldy. Both avocados were black on the inside and were completely unacceptable. This is unacceptable in terms of food safety and consumer protection standards. I am extremely disappointed with the poor quality of the fruit supp**** to me. I kindly request that the two papayas and the two avocados be replaced and delivered to me within 24 hours. If this matter is not resolved, I will unfortunately have no choice but to take the matter to social media and share photographs of the poor-quality and rotten fruit. I look forward to hearing from you urgently. Kind regards,