NR
NAvin R

1 reviews | Active since Jan 2015

24 Mar 2016, 11:39

Spar refuses to honour Price on Shelf

Went in to Spar on the 20.03.2016 to buy a pool floater and a shock treatment. I saw on the shelf a Month Mate that was priced at R79.99 with a shock treatment already with it. I saw 2 labels with the same price and also 15 odd units of the item on the shelf. I then took one as i knew that it was a bargain. When I went to pay, it scanned R90.00. I took the cashier to the shelf and she confirmed that it was showing R79.99.<br> <br> Back at the tills she called Angelou, the manager or owner i do not know as he was in a track pants and t shirt not uniform. He then told me that i should check the barcode as the barcode is different. WHO GOES SHOPPING AND CHECKS BARCODES???? I told him that there are 2 labels there and he said he does not know how it got there. REALLY???? WOW must be a ghost in the store. ANgelou refused to honour the price. His attitude and arrogance is disgusting. He is obnoxious and thinks that he knows better than everyone else. REally gives the Spar group a bad name and a foul stench with his attitude......DISGRACEFUL....

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Replies (1)
SPAR
SPAR's reply29 Mar 2016, 07:17
Official
Hello Nitiashramlall,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za