SPAR QUEENSWOOD CORNER A DISAPPOINTMENT

I am extremely disappointed with the service I received at Queenswood Corner Super Spar. On Sunday, 13 October 2024, I arrived at the store around 18:30 to do my regular shopping. My wife and I had two full trolleys by 19:00 when we were approached by an employee who informed us that the store was closing and instructed us to proceed to the tills. Although we were nearly finished, there were still a few essential items we needed, including salt and tomato sauce.

My wife went to get the salt while I went to grab the tomato sauce near the tills. As I was doing this, the same employee approached me again, insisting that I stop shopping and head to the tills immediately. His tone was rude and dismissive, which I found completely unacceptable. I expressed my frustration, as this is not the kind of customer service I expect.

As a loyal customer who spends a significant amount of money at this store, I find the behavior of the staff unprofessional and ungrateful. In the future, I will take my business to other Super Spar branches that are open until 20:00 and prioritize customer satisfaction. I urge others to do the same and support stores that truly value their customers.