SPAR - Not So Good For You

A colleague of mine went to Spar in Ghandi Square and purchased a Spar brand Pineapple Juice, 1L. She left in a hurry as to catch the bus and did not take note of Spar's lack of Stock Rotation. At work, she had a glass and thought it was just too acidic. She then poured me a glass and after an hour, I ended up with diarrhea and she had sores on her pallet. She then contacted Spar Customer Service and was told by Glenda that she needs to go to the doctor to get proof of the sores if she doesn't have the slip. Only then, could they reimburse me for selling me expired stock. She then asked Bonga at Ghandi Square if he can look at the cameras or the till readings. Bonga said that the cameras are not working and promised to get back to my colleague regarding the till slips, and still no response. I find it absolutely appalling that a customer is treated in this manner and no responsibility was taken by Spar. Not even an apology. <br>