Spar mount pleasant in Port Elizabeth staff should be taught to excel in good customer service and fairness. Everyone understands that in retail stores people shouldn't be serving favourites first its worked on first come first serve bases. I'm disappoint

Yesterday I encountered an awful experience. I went to Spar at Mount Pleasant to purchase a few items. Instead of going to the long queue to cashiers I ended up going to the less then 10 items aisle where there was 1 gentlemen in front of me. At the time of my arrival there was 1 cashier and as the gentleman was being assisted another cashier know as Melissa/Marilisa came to assist as the queue was expanding. To my surprise as I was placing my items on the counter top she skipped my items and served the white man behind me. I then asked her why she did that, her response was "she won't cancel the purchase, if I'd like to be assisted I should wait for her to assist that gentleman behind me and then she will assist me if I want to be assisted by herself". She had a bad attitude and was very rude I reported it to the manager and was promised that the matter would be handled, they took down my contact details but I haven't received any response or update as to my query yesterday. She showed lack of customers service skills and rudeness which was very unecessary.