nB
nare B

1 reviews | Active since Oct 2021

20 Dec 2023, 18:36

Spar Forcing Sales on customers

Super Spar Xavier is going on like some money making scheme and claiming this to be one of their policies We were there to purchase tickets from Ticket Pro, we were told that they accept cash only. Such a big company requesting cash only when customers are avoiding to carry cash during this silly season( wake up & move with the times ). Luckily we had just enough cash and purchased the tickets. There after we needed to withdraw cash from their tills(since we used the cash we had to buy the tickets) and were now told that we have to buy something for us to get cash from the till. The problem is Spar is forcing customers to buy tickets cash but they can't allow customers to withdraw cash. Spar is demanding customers to pay in cash but as customers we are not good enough to get our own cash from their tills? Doesn't Spar have an agreement with the banks to allow customers to withdraw cash from the tills?

I went to the Customer Care counter to complain about this issue and the man by the name of Sun Deep at the counter said he is the owner and was not willing to change this "policy". He stated that all Spars are doing the same and that's it is their policy. It very unfair for customers, other supermarkets allow customers to withdraw cash without forcing sales. Bottom line can be reached without forcing sales on customers.

T.P

0
Replies (0)