Spar Edleen...bad management

On 2 May 2020 afteer 17h10 we went to Edleen Spar Kempton Park to do money transfer. We qued outside. When we got to the front told to que infront of lotto machine. Another customer came out from the tellers with purchases and also qued with us. Another customer inside wanting to buy electricity was helped before us queing. Hubby started yelling at her there is a que. Charmain (floor supervisor / manager ) was at the door infront did not say a word or do anything to defuse the situation. Instead Charmain with the two customers yelling pulled face and took her two hands to her ears as other customers walked out...to be funny ....not sure I found that rude. Spar management not sure what they are managing?...judging by Charmain childishness and no intervention last night to defuse the situation caused by staff at Spar to their customers. With incorrect queing instructions making fools of us. And Spar management playing the fool while customers get irrated. Covid SOP at Spar Edleen not thought through for us as clients. I was very disgusted with Charmain really..not good work ethics in a consumer driven industry and all in the name if the Spar branding. .SIES!!!!