Spar - Disgusting Service

<p>I was trying to get quotations from Spar branches in East London yesterday. </p> <p> </p> <p>I first called Berea Spar to get a quotation on 300 hotdog rolls and 300 Twizzas. They transferred me 4 times until eventually I spoke to a Manager. The manager did not know what a quotation or a quote was. I eventually gave up trying to explain to him the concept of a quotation. He called me back multiple times, but I could not understand a word that he was saying. He was shouting and mumbling. I still have not received a quotation from Berea SPar</p> <p> </p> <p>I also called Cambridge Spar. They transferred me 3 times and then hung up on me. I then called back and was once again transferred to multiple people. They eventually claimed to be able to email me a quote. I am still waiting for the quotation. </p> <p> </p> <p>I then called Nahoon Spar. I hoped that Nahoon Spar would give me great service, but this was not the case. I called them and was transferred 4 times. Eventually I spoke to the manager who wasn't sure what I was talking about. Eventually he claimed to understand and assured me that he would email the quote to me now. I did not receive a quote so I went to see the manager in person. He tried to give me a price tag, so i had to explain to him that a price tag is not a quotation. He then typed out a quotation with the help of two other people which took 10 minutes. I still did not get the quotation I needed, because he said that he cannot add Twizzas to the quote because only the Gonubie Spar sold Twizza softdrink. </p> <p> </p> <p>I am disgusted by the service that I get from a multi million Rand company (Spar) that I have supported all my life. I was impressed with the manager at Nahoon Checkers who typed out a quotation and emailed it to me within 10 minutes. I hope that you can shed some light on this incident. </p>