GB
Gert B
1 reviews | Active since Oct 2016
07 Jan 2021, 14:26
Spar Cashier *****s from customers
On 7 January 2021 14:11 my wife bought a few items of food at Spar. When going trough the slip we saw 8 items scanned whereas we only bought 7 items. Now, initially the cashier even argued until I got involved and showed that we did not buy and receive toilet-duck with our items. Now the problem is not that the manager did not refund the R37.99 but the attitude of the manager and the cashier was not even to apologize. For me this is indicative of this Spar robbing already suffering customers and I would like to hear how this Spar prevents similar incidence. Cashier = Onako.
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Gert B's updateReviewer Update
08 Jan 2021, 11:21I also lodged a complaint with Spar directly and management did what I wanted which is to i) apologize and ii) reviewed their controls and security footage and showed that the issue was an IT code of items that was too similar. I am thus satisfied that this matter is resolved.
GB
Gert B's update08 Jan 2021, 11:21
Reviewer Update
I also lodged a complaint with Spar directly and management did what I wanted which is to i) apologize and ii) reviewed their controls and security footage and showed that the issue was an IT code of items that was too similar. I am thus satisfied that this matter is resolved.