Spar back and forth

Thanks to Ricky at Spar the Zone for resolving my complaint, no questions asked... I had been battling with Spar Head Office for almost 3 weeks, as they had advertised "receive a free 3lt Spar Cola with every purchase that Friday" and failed to deliver my FREE Cola with my order. The more I kept telling this Glenda Turpin lady at H/O I did not buy the cola, it was a promotion Spar was running, she just kept insisting I didn't buy the Coke, so they can't refund me, and the more I kept telling her, I don't want a refund, I just want my free Cola that was advertised, the more she just kept insisting there was no Cola on my Order....... Finally after 3 weeks of back & forth with Glenda, Ricky called and said he does not know why they did not refer it to his Store in the 1st place, and that I can collect the cola or he can deliver it..... matter resolved, quick & easy!