Spar advertised stock that they didn't have. And customer service at Spar Norwood disgraceful.

Spar send out an sms on the 5th October 2020 of a combo of 4 items for R300. On the 7th I went to Spar Norwood and when l couldn't find the items l asked Mark the manager to assist. His first response was 'His store is not a SASSA store. Is there any such a thing as SASSA store? I responded that the sms said nothing about SASSA. We argued a bit about his SASSA story and the he decided to walk away saying he won't be spoken to that way. Bottom line he was frustrated because he couldn't get rid of me. Eventually he got someone on the phone who asked for my name and number and they would call me because he was in a meeting. Mark wrote my name at back of take away Styrofoam packaging. He hasn't called to date. I must add its not the first time l have been given a dumb response over an advertised item at Spar Norwood.

Next I went Spar Lyndhurst. Customer service was better but they had no stock too. I called Spar head and Office and spoke to Thola. She promised someone would call and no one has called me. On my way to Spar Sandrigham, l called them they also didn't have stock. I wasted time and fuel on this. And dealing with the SASSA story was frustrating.

A few months ago SPAR had this kind of deal. I went to Spar Linden. They didn't have all the items in stock. The manager said we advertised it lets make up something for the client. They made up the combo with other brands. Unfortunately that Spar is far from me.