SB
Sbongile B
1 reviews | Active since Jan 2020
17 Jun 2020, 07:22
SPA TOPS JANE FURSE
Good evening On the 11/06/2020 I went to Spa Tops Jane Furse to buy alcohol(24 Coronita), only to find out that most bottles have rust. I consumed 17 bottles Friday night, the following day when I was about to open 1 bottle I found rust which was disgusting. I went back to Spa Tops to show them that products they sold me were having rust, but the respond I got from store manager Joel was they couldn't help me immediately they have to wait for sales Rep to give authorization. The Rep was of the opinion that they were gonna assist me if maybe I consumed lesser alcohol.
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Sbongile B's updateReviewer Update
25 Jun 2020, 09:25Good mornimg
I went back to Spa Tops Express for my refund but myself and the manager we had to exchange words as he was emotional and he ddnt want to take the blame and he was not apologetic. I called Spa Head Office as I was demanding a written apology from the branch Manager, but what I was told is they can't force him to apologize, they can try to speak to the store owner to apologize on his behalf.
I went back to Spa Tops Express for my refund but myself and the manager we had to exchange words as he was emotional and he ddnt want to take the blame and he was not apologetic. I called Spa Head Office as I was demanding a written apology from the branch Manager, but what I was told is they can't force him to apologize, they can try to speak to the store owner to apologize on his behalf.
SB
Sbongile B's update25 Jun 2020, 09:25
Reviewer Update
Good mornimg
I went back to Spa Tops Express for my refund but myself and the manager we had to exchange words as he was emotional and he ddnt want to take the blame and he was not apologetic. I called Spa Head Office as I was demanding a written apology from the branch Manager, but what I was told is they can't force him to apologize, they can try to speak to the store owner to apologize on his behalf.
I went back to Spa Tops Express for my refund but myself and the manager we had to exchange words as he was emotional and he ddnt want to take the blame and he was not apologetic. I called Spa Head Office as I was demanding a written apology from the branch Manager, but what I was told is they can't force him to apologize, they can try to speak to the store owner to apologize on his behalf.